Product return & refund

We want to make sure you are 100% happy with your purchase.

The payment will be refunded after return process completed. What should you do for get the refund? Contact us and we will send you a return label. All returns must be accompanied by a return number and original packaging. For a return number please use one of the following methods to contact us:

1. Email us at contact@jorjoplin.com

2. Use the contact form

3. Call us on (802) 321-4188 between Monday to Friday, 9am – 5pm .

4. Skype contact: jorjoplin

Please fill in as much detail as possible about your return or exchange if using the online forms/email Contact must be made within 2 days of receiving the order. If the order has not yet shipped, we will happily refund, no questions asked.